Genuine Parts are always the first choice.

By choosing to drive a NEOPLAN bus, you are clearly opting for top quality, so it is important that you buy spare parts you know you can rely on too. With compliance with our strict quality standards guaranteed, our Genuine Parts are the ideal match for your vehicle. Ensuring that all components interact in perfect harmony is the only way to reduce wear, increase the service life and lower the total cost of ownership. Why should you be satisfied with anything less?

The benefits

  • State-of-the-art technology guaranteed at all times for Genuine Parts
  • Worldwide Genuine Parts warranty
  • Parts stocked for all NEOPLAN buses, even older models
  • Parts supplied overnight by the European Logistic Center

Find out more in the MAN Genuine Parts section

Two year warranty for MAN service and parts

Two year warranty for NEOPLAN service and parts

From 2017, MAN Truck & Bus AG’s two year warranty applies to all repairs carried out1 in MAN service outlets2, and includes original MAN parts installed during repairs, original MAN ecoline parts and original MAN accessories. The service level is identical to the previously existing one year warranty that has been applicable until now. Additional information can be found in our General Terms and Conditions.

1 See validity of the General Terms and Conditions.
2 MAN-specific service partners and participating partners.

We cover the following costs as part of a warranty case:

  • Costs for work time and spare parts directly related to the repair of the defect or to the exchange of faulty parts.
  • Installation and removal costs are covered if the original scope of delivery also included the installation of the part.3
  • Certain additional costs are covered after inspection as a gesture of goodwill, e.g. towing charges, night time/weekend charges, on-site repairs of stranded vehicles (journey to breakdown location, mobile workshop vehicle, etc.), courier costs.

3 installation and removal costs are not covered in the case of counter sales