NEOPLAN

Data protection

1. General information

a) Introduction

The protection of your privacy rights during the processing of personal data is of the utmost concern to MAN. Data collected through the use of our website is handled in compliance with the law of the country in which the company responsible for data processing is located.

Furthermore, the companies in the MAN Group have undertaken to provide comprehensive and uniform protection of personal data through the implementation of a binding Group policy. Within the MAN Group, this ensures a level of protection around the globe, which is comparable to that in Germany and the European Union.

Moreover, our employees are obliged to keep confidential and to safeguard any personal data made available to them.

b) Responsible party and contact person

The responsible party for your data pursuant to data protection legislation is the company from the MAN Group, which operates the website that you are visiting.

Should you have any general questions, or questions related to data protection, please get in touch with the applicable contact person specified in the “Contact” section or the imprint. You can also contact Group Data Protection, which will forward your query to the people responsible.

2. Information about this website

With this data protection notice, we provide you with information as to how we handle personal data and which personal data we collect, process and use when you visit this website.

“Personal data” shall mean all information relating to an identified or identifiable natural person. A natural person is considered to be identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more particular characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

The purpose of this and other websites is to provide you with information about selected companies of the MAN Group.

The following information does not apply to companies that MAN does not own or control, and does not apply to people that MAN does not employ or instruct.

3. Collection of general information and anonymous usage data

When you visit our website, information of a general nature is automatically collected. This information contains the type of web browser used, the operating system used, the domain name of your internet service provider, our website that you are visiting, as well as technical information on your visit (https/http method, https/http version, https/http status code, length of the data transferred). This only concerns information, which does not permit conclusions about your person. This data is also generated during access to every other website on the internet. This is therefore not a specific function of this website.

Information of this type is only collected in an anonymised form and evaluated by us statistically. The better we understand your requirements, the faster you can find your desired information on our websites.

4. Collection and processing of personal data

a) Simple navigation on the website

When you visit our website, our web servers save your IP address used for access, as well as the date and time of the visit as standard.

b) Use of web applications

When using our web applications, information may also be saved that is required to use this application effectively.

c) Registration using online forms

Other personal data is only collected when you provide it to us voluntarily, and as far as this is required for the respective purpose, for example, as part of a registration, a subscription, a questionnaire or a competition.

d) Use of cookies

A cookie is a small data set that is saved on your device. It contains data such as personal page settings and logon information. This data set is created by the web server that your web browser has established a connection to, and this data set is then sent to you. In general, we use cookies to analyse the interest in our websites as well as to improve the user friendliness of our websites. You can also access our websites without cookies as a matter of principle. If you would like to conveniently use our websites to their full extent, you should, however, accept the cookies which enable the use of certain functions, or which make use more convenient. MAN uses cookies to make its website more user-friendly, more effective and more secure. Our cookies contain no information related to specific persons.

If your browser settings are set to accept cookies, with the use of our websites you consent to the use of these cookies. Most browsers are set to accept all cookies by default. You have the option, however, of configuring your browser so that cookies are displayed before they are saved, or so that only certain cookies are accepted or rejected, or so that cookies are rejected in general.

We would like to point out that changes to settings only apply to the respective browser. If you use different browsers or change to a different device, the settings must be configured again. You can also delete the cookies from your storage medium at any time. Please refer to your web browser’s help function for information regarding cookie settings and how to change them, and also regarding the deletion of cookies.

The following is a list of the most common types of cookies and their purpose.

Session-Cookies

Whilst you are active on a website, a session cookie is temporarily stored in the memory of your computer. Here, a session ID is saved so that, for example, you do not have to log in again each time you change webpage. Session cookies are deleted when you log out or their validity expires as soon as your session has automatically expired.

Persistent or protocol cookies

A persistent or protocol cookie stores a file on your computer for the duration defined by the file's expiration date. Due to these cookies, websites remember your information and settings for your next visit. This results in faster and more convenient access as you do not need to configure your language settings for our portal again, for example. Once the expiry date has elapsed, the cookie is automatically deleted when you visit the website that created it.

First-party cookies

These are set by the website itself (same domain as in the address bar of the browser) and can only be read by this website. These cookies are generally used to save information (e.g. your settings) which is then used when you next visit the website.

Third-party cookies

Third-party cookies come from other providers than the operator of the website. They can be used, for example, to gather information for advertising, user-defined content and web statistics.

e) Piwik PRO

We use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information See the scope of data collected by Piwik PRO .

We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyze visitor behavior, show personalized content and run online campaigns.

We host our solution on Microsoft Azure in Germany and the data is stored for 25 months.

The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.

Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy .

f) Consent-Tool OneTrust

We use OneTrust as a consent tool. With this data protection management software, we offer you the possibility to consent to the storage of cookies in a legally compliant manner and to ensure the revocation of consent.

More information about Onetrust: OneTrust privacy policy .

g) Use of GeoLite2 and GeoIP2 database for geolocation

The GeoLite2 or the GeoIP2 database is used on this website; this is provided by the provider MaxMind Inc. and hosted at MAN or third-party providers. In the GeoLite2 or GeoIP2 database, approximate location/geolocation data, based on the country from which the IP address originates, are assigned to the IP addresses used. To improve the search results, provide you with more appropriate information and to preset website configurations, which will make your visit to our sites more enjoyable (e.g. language settings), more specifically adapted to you your country of origin will be transmitted with your IP address via the GeoLite2 or GeoIP2 database. No personal data will be passed on to third parties during this process.

h) Adobe Analytics

Our website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe Analytics allows us to analyse user behaviour and the flow of visitors. This enables us to create content in line with visitor needs and, moreover, to identify and resolve problems more quickly. For this purpose, Adobe Analytics saves cookies in your browser. By configuring the appropriate settings in Adobe Analytics, we also ensure that the last eight digits of the IP address transmitted to Adobe are removed (replaced by 0) before geolocalisation to prevent clear identification of the IP address and so that it can only be traced back to large geographic areas (regions). Moreover, the IP address is completely removed from the data record after geolocalisation so that no further conclusions can be drawn about the IP address. Adobe processes the collected data and information solely on our behalf. The purpose is to analyse user behaviour and create anonymised reports and statistics. We use the information gained in this way to optimize our website and improve our range of services. The legal basis of data processing is Section 15 (3) of the German Telemedia Act (TMG) and Art. 6 (1) (f) GDPR. The legitimate interests are the aforementioned purposes. Adobe’s applicable data protection provisions can be found at the Adobe Privacy Center. You can prevent our website’s use of cookies at any time by changing the appropriate setting in your internet browser, thereby permanently opting out of the use of cookies. The Adobe Privacy Center is linked in the text itself: https://www.adobe.com/de/privacy.html

5. Limitation on use of personal data

Your personal data will only be used for the purpose for which you have provided this data to us.

6. Legal basis for processing

The legal basis for the use and saving of your personal data is your consent in accordance with Art. 7 EU General Data Protection Regulation (GDPR) as well as in accordance with Section 13, Para. 2 Telemediengesetz (TMG, German Telemedia Act). We process your basic data and usage data on the basis of and in accordance with the provisions of Sections 14 and 15 TMG, which represent a legal duty in the sense of Article 6, Para. 1(c) EU GDPR, which we, as operator of the website, are subject to.

7. Transfer of personal data

Due to the use of the presented functions, bodies which are located in third countries outside the European Economic Area (EEA) can also view your data. In these countries, the level of data protection may be insufficient as there is no decision regarding the adequacy of the data protection from the EU Commission and no other suitable guarantees for the protection of your personal data.

Your data is transferred into these third countries on the basis of your consent in accordance with Art. 7 EU GDPR and Section 13, Para. 2 TMG (German Telemedia Act) or on the basis of the exemption clauses of Art. 49, Para. 1 EU GDPR which apply through the activation of the applicable function.

Your data can also be seen by associated companies from the MAN and VW Group, as well as external service providers who provide and technically operate this website and the systems linked to it. Data protection contracts have been concluded with these companies in order to ensure a high level of data protection.

Data shall only be sent to government bodies and authorities in accordance with binding national legal regulations.

8. Data storage and deletion

Personal data linked to your visit to our website (see Points 1 and 2 ) is saved for two years, calculated from the point in time when our website was opened.

Other personal data is saved until you unregister or inform us that you would no longer like to make use of the respective function.

Beyond this, personal data is only saved if there are statutory or contractual retention obligations.

9. Your rights

You have the right to be informed about the data that relates to you, and the right to correct your data. Provided that there are no statutory regulations to the contrary, you also have the right to delete and block your data, as well as the right to object to the processing of your data. Furthermore, you have the right to data portability.

As we collect and process your personal data on the basis of your consent, you also have the right to revoke the consent you granted. The legality of the data processing carried out with your consent until you revoke it, remains unaffected by your withdrawal of consent.

If necessary, we need to verify your identity before we can process your requests.

If, in spite of our efforts to maintain accurate and up-to-date data, incorrect information has been saved, we will correct such information upon corresponding request.

In the event of complaints, there is the possibility to contact a data protection supervisory authority.

10. Security

MAN protects your data by means of technical and organisational security measures against accidental or premeditated manipulation, loss, destruction or access by unauthorised persons. Our security measures, such as data encryption, are regularly improved in accordance with technological development.

11. Links to the websites of other providers

Our website may contain links to the websites of other providers. MAN checked the directly linked websites at the time of link creation and convinced itself that they were free of legal violations. However, MAN has no influence of any kind on the content of linked websites and is not able to monitor these on an ongoing basis. Therefore MAN assumes no liability for the content of linked websites that have been modified after the link creation. This data protection agreement does not apply to the linked websites of other providers.

12. Reservation

In order to keep apace with the continuous development of the internet, MAN may adapt this declaration concerning data privacy protection at any time while adhering to the provisions of data privacy protection legislation.

Juni 2023. V5.

Contact to the data protection team and for exercising data subject rights

Contact